PRIVACY & COOKIE POLICY

GENERAL INFORMATION
This page contains a description of the policies for managing the website in regard to processing the personal data of the users who visit the website and their privacy. This information is provided in accordance with articles 13 of the The General Data Protection Regulation 2016/679, to those who interact with the web services, access through telematic means.
The access to the website and the use of its content, imply the acceptance of the following terms.The information only applies to the website indicated above and not to other websites, accessible through links on the website, corresponding to other Internet domains.

“THE OWNER” OF THE DATA MANAGEMENT
Following consultation of this website, relative identified details or identified persons can be dealt with. The “owner” of their management is Siena Tourism Programs and Services società cooperativa, Piazza Madre Teresa di Calcutta 5, Siena – Cod. Cod. Fisc. and VAT code 01392950521.

INFORMATION REGARDING SAFETY AND PRIVACY CONDITIONS
Siena Tourism, owner and responsible for the management of data collected through the cooperative’s website http://www.sienainfoandtours.com, deals with your personal data in a very confidential manner.
Information received will not be given to third parties except that of our professional consultants who work within the cooperative.
No data resulting from web-based services is either communicated or disseminated, except for operations closely linked to the user’s request.
Any personal data that is provided by users requesting to be sent information materials (such as general information, newsletters, answers to questions, etc.) is only used to provide the service or discharge the tasks requested and is disclosed to third parties only if this is necessary for the said purposes.
Personal data will be used exclusively, with the aim of completing bookings and giving commercial information of Siena Tourism. In accordance with European legislation, Siena Tourism keeps a tight security procedure with the handling of personal data, to prevent the inaccurate use by the same, caused by eventual access of non-authorized persons.

NAVIGATION DATA
Computer systems and the standard software proposed in functioning this website acquire some personal details of which sending is implied, in the use of Internet Communication Protocol. Dealing with information which isn’t only collected to be associated with identified persons. But also by those whose interests through data processing and are able to identify the user (consumer).
Under this category of information re-enter the IP addresses or the names of the origin of the computer used by any user connecting with this website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment.
These data are only used to extract anonymous statistical information on website use as well as to check its correct functioning and they are kept for the necessary time as indicated by the Law. The data might be used to establish liability in case of hypothetical computer crimes against the website.

DATA FURNISHED VOLUNTARILY BY USERS
We are sending optional, clear and voluntary emails, to the addresses shown on this website, which lead to successive acquisition of the user’s address, necessary in replying to the request, as well as other eventual additional personal data as is contained in the messages.
The treatment of the above-mentioned data needed to send commercial proposals will only be used, and exclusively, with explicit informed approval of the interested party. Specified informative summaries will be reported progressively and visualised on the website page.
In case of conclusion of a contract, the data will also be processed to:
allow the provision of the requested service;
for the fulfillment of administrative, fiscal and accounting obligations derived from the execution of the contract.

USE OF COOKIES
No personal details of the user will be kept intentionally by the website. Cookies are not used for the transmission of information of personal nature, neither the use of persistent cookies of any type, or rather user’s tracing systems. The use of cookies sessions (which are not completely memorised on the user’s computer and vanish with closure of the browser and are closely confined to the determined transmitted session (made up of random numbers produced by the server) ) necessary to consent the secure exploration and efficiency of the site. The cookies sessions used in this website avoid getting on other technical computer information potentially prejudiced for the confidentiality of navigation by the user and don’t allow the acquisition of the user’s personal identified data.
The website uses the following cookies technical:
Analytics: The website uses cookies of Google Analytics service provided by Google Inc. to elaborate statistical analysis on how the navigation of Users on the website. The IP addresses of the users are anonymous before being rescued by the service of Google Analytics;
The website uses cookies to social platforms (in this case, Facebook, Twitter, Google Plus, YouTube and Instagram), managed by third parties /by SIENA TOURISM. These cookies are necessary to allow a social account to interact with the site, allow to express appreciation and share it with their friends. Cookies of social platforms are not needed for navigation.
The website also uses cookies to send newsletters (Mailchimp).
Here’s more information about the cookies used social platforms, on its privacy policies and methods of deactivation of the same:
Facebook Info: http://goo.gl/0JqBM
Deactivation: https://goo.gl/Cb5cqa
Google Plus Deactivation: http://goo.gl/IZOWca
YouTube Deactivation: http://goo.gl/7eHSjQ
Twitter Info: https://goo.gl/ooBZV
Deactivation: https://goo.gl/tkxNgh

COOKIES CONSENT
Connecting for the first time to the website, the user will see a summary report on the use of cookies. Closing this information through the function key or clicking outside the banner that contains and continuing in the navigation on the website, the user consent to the use of cookies by third parties, as described in this Privacy Policy.

VERIFICATION OF PERSONAL DATA
The user has the right, in every moment, to consult his personal data which has been registered in our system. You can ask for your personal data by email from info@sienainfoandtours.com . The subject of your email should be “request verification of my personal data”. In case your data isn’t correct, it can be modified on your request. You can ask Siena Tourism for the removal of information which is connected to the data-base, sending an email to the address shown above. For any suggestions or clarifications on security conditions, send an email to the address: info@sienainfoandtours.com .

MINORS
We inform you that we do not process personal data related to minors. If you access our website and use the services offered, you declare that you have more than 18 years old.

Giulia Vannini

My name is Giulia. I am a hiking and diving guide. My passion for nature and animals has accompanied me since I was a child in all my studies. I graduated in Biology and then specialized in Marine Biology, I studied around Italy in important universities and research laboratories. After the Master in Environmental Legislation I returned to my beloved Siena, where my family and my dear friends were waiting for me.
I am from the Shell neighborhood (Contrada del Nicchio), you will discover in our company that the “Contrada life” in Siena is very important since childhood, and it is one of the things that makes this city unique!
Since I was a child I had a passion for teaching, over the years I worked in schools as an educator and so I developed interesting projects in the field of environmental education. My passion for playing with children will never end and in fact I am also a swimming instructor, specialized for people with psychophysical problems.

Thanks to Siena Tourism I create tours and events combining all my studies and my passions. We thought of many walks to do, alone or with the whole family, and many beautiful activities dedicated to children! I expect you soon to discover our enchanting territory together!

Ludovica Noviello

My name is Ludovica and I was born in Rome, where I attended the German school. After the diploma I studied at the Humboldt University in Berlin at the faculty of Foreign Languages and Literature. For many years I lived around Europe, where I worked and continued to study languages. My passions are art and foreign languages, so I decided to move back to my beautiful country to combine them in my job as a tour guide. I moved to Siena, where I studied to become a licensed Tour Guide in Italian, English, German, French, Italian and Spanish.
Siena is an enchanting city, a treasure chest that holds many artistic and cultural beauties and my job is to transmit my love for Siena and the many villages in the Province to those who come to visit it.
As a member of Siena Tourism I am also one of the organizers of this great project.
Our aim is to make you know the best of some of the cities and villages in Tuscany, offering you many beautiful moments to remember forever.
I am sure that this part of Italy will find a special place in your heart!